Lead Pool Attendant

The Setai Hotels; Miami Beach (FL); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

The Setai Hotels in Miami Beach seeks a Lead Pool Attendant to uphold Forbes-standard luxury service at the pool. You will supervise Pool Attendants, manage daily deck operations, and ensure guests enjoy a seamless, elegant experience with attentive, discreet service.

Key duties include greeting guests, arranging loungers and cabanas, coordinating towels and F&B requests, and upholding safety guidelines. Flexible schedules, including weekends and holidays, are required.

Formación

• Previous pool/beach attendant experience preferred.
• Lux resort environment experience desired.
• Ability to lead peers in a fast-paced outdoor setting.

Responsabilidades

• Welcome guests and set up loungers, umbrellas and cabanas.
• Lead by example on grooming, service and professionalism.
• Assist with daily assignments, breaks and training.
• Maintain clean, organized pool areas throughout the day.
• Monitor towels and amenities; report shortages or maintenance needs.
• Enforce pool rules and safety guidelines; report incidents.

Conocimientos

Leadership experience

Communication skills

Calm demeanor

Outdoor environment adaptation

Descripción del empleo

Job Title: Lead Pool Attendant

Department: Pool & Beach

Reports To: Pool & Beach Manager

Position Summary

The Lead Pool Attendant supports The Setai’s standards of discreet, personalized luxury service at the pool. This role oversees the daily pool deck operation, guides Pool Attendants, and ensures all guests enjoy a seamless, elegant experience aligned with Forbes standards.

Key Responsibilities

• Welcome guests, set up loungers, umbrellas and cabanas, and anticipate needs (towels, water, shade, F&B requests).
• Lead by example on the pool deck with Setai grooming, service, and professionalism.
• Assist with daily assignments, break rotations, and basic training of Pool Attendants.
• Maintain pool areas impeccably clean, organized, and properly staged throughout the day.
• Monitor towel and amenity par levels and communicate any shortages or maintenance needs.
• Help enforce pool rules and safety guidelines; report incidents and hazards immediately.

Qualifications

• Previous Pool/Beach Attendant or similar luxury resort experience required.
• Prior lead/supervisory experience preferred.
• Strong communication skills and calm demeanor in a fast-paced, outdoor environment.
• Ability to stand, walk, bend and lift up to 40 lbs for extended periods; flexible schedule including weekends and holidays.

This is a non-management position

This is a full time position