Lead Pool Attendant (Miami Beach)

The Setai; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A luxury resort in Miami Beach is seeking a Lead Pool Attendant to manage daily pool deck operations and provide exceptional service to guests. The ideal candidate will have experience in a similar role, strong leadership skills, and a calm demeanor in a fast-paced environment. This full-time position requires flexibility, including weekends and holidays.

Qualifications

• Previous Pool/Beach Attendant or similar luxury resort experience required.
• Prior lead/supervisory experience preferred.
• Ability to stand, walk, bend and lift up to 40 lbs for extended periods.

Responsibilities

• Welcome guests and set up loungers, umbrellas, and cabanas.
• Lead by example with Setai grooming and service standards.
• Assist with daily assignments and basic training of Pool Attendants.

Skills

Strong communication skills

Leadership abilities

Ability to anticipate guest needs

Job description

Job Title: Lead Pool Attendant
Department: Pool & Beach
Reports To: Pool & Beach Manager

Position Summary
The Lead Pool Attendant supports The Setai’s standards of discreet, personalized luxury service at the pool. This role oversees the daily pool deck operation, guides Pool Attendants, and ensures all guests enjoy a seamless, elegant experience aligned with Forbes standards.

Key Responsibilities

• Welcome guests, set up loungers, umbrellas and cabanas, and anticipate needs (towels, water, shade, F&B requests).
• Lead by example on the pool deck with Setai grooming, service, and professionalism.
• Assist with daily assignments, break rotations, and basic training of Pool Attendants.
• Maintain pool areas impeccably clean, organized, and properly staged throughout the day.
• Monitor towel and amenity par levels and communicate any shortages or maintenance needs.
• Help enforce pool rules and safety guidelines; report incidents and hazards immediately.

Qualifications

• Previous Pool/Beach Attendant or similar luxury resort experience required.
• Prior lead/supervisory experience preferred.
• Strong communication skills and calm demeanor in a fast-paced, outdoor environment.
• Ability to stand, walk, bend and lift up to 40 lbs for extended periods; flexible schedule including weekends and holidays.
• This is a non-management position.
• This is a full time position.