Lead PC Network Support Technician - On-Site, San Diego

Northrop Grumman; United States; On-site; USD 65,000 - 85,000; Full time

Job summary

Northrop Grumman in San Diego, CA seeks a PC Network Support Technician (Tier 4) to provide leadership and hands-on support for desktops and networks in a high-security environment.

The role requires a Secret clearance or ability to obtain, strong experience with Windows, Active Directory, and network basics, and the ability to work on-site full time while coordinating with cross-functional IT teams.

Qualifications

• Experience with Windows desktop operating systems and Active Directory.
• Knowledge of LAN/WAN networking and Microsoft Office products.
• Security+ certified or ability to obtain certification.

Responsibilities

• Lead and provide technical support for computers and networks.
• Coordinate with customers, service desk, server admins, network engineers, and IT/Cyber management.
• Act as escalation point for OS, server, or network issues.
• Work from on-site location and manage the ticket queue with minimal supervision.
• Use Active Directory to manage accounts and resets following security policies.
• Maintain inventory records in the asset tracking system for hardware.
• Assist with Security requirements and installation/retirement of PCs and related software.

Skills

Windows Desktop Operating Systems

Active Directory

LAN/WAN networking

Microsoft Office Suite

Security+ certification

Education

High School diploma

Associates degree

Bachelor's degree

Job description

Northrop Grumman in San Diego, CA seeks a PC Network Support Technician (Tier 4) to provide leadership and hands-on support for desktops and networks in a high-security environment.

The role requires a Secret clearance or ability to obtain, strong experience with Windows, Active Directory, and network basics, and the ability to work on-site full time while coordinating with cross-functional IT teams.