Lead PC Network Support Tech (Secret Clearance)

Northrop Grumman; Oklahoma City (OK); Hybrid; USD 59,000 - 99,000; Full time

Job summary

Northrop Grumman Corp. (JP) in Oklahoma City, OK is seeking a PC Network Support Technician 4 to join our Classified Solutions team on-site.

You will provide technical leadership for PCs and networks, mentor a team of technicians, and coordinate with IT colleagues to ensure reliable operations in a secure environment. The ideal candidate has a Secret clearance and is able to obtain Top Secret access, plus experience with Windows, Active Directory, LAN/WAN, and ticketing tools like ServiceNow or

Qualifications

• Requires Secret clearance with ability to obtain Top Secret per program needs
• Experience with Windows desktop OS, AD, LAN/WAN networking and Office suites
• familiarity with ticketing systems (ServiceNow, JIRA) and IT operations tools
• Safety and security policies compliance; ability to work on-site in a classified environment

Responsibilities

• Lead and coach PC Network Support Technicians and provide technical leadership
• Support computers and networks, diagnose and resolve hardware/software issues
• Coordinate with service desk, server admins, network engineers and IT/Cyber management
• Maintain inventory and security compliance for hardware assets and software
• Perform escalations for complex issues and participate in new installations and projects
• Move equipment and assist users in a secure environment

Education

High School diploma

Associate’s degree

Bachelor’s degree

Tools

Active Directory

Windows Desktop OS

LAN/WAN networking

Microsoft Office

SCCM

PowerShell

VMware VDI

ServiceNow

JIRA

Job description

Northrop Grumman Corp. (JP) in Oklahoma City, OK is seeking a PC Network Support Technician 4 to join our Classified Solutions team on-site.

You will provide technical leadership for PCs and networks, mentor a team of technicians, and coordinate with IT colleagues to ensure reliable operations in a secure environment. The ideal candidate has a Secret clearance and is able to obtain Top Secret access, plus experience with Windows, Active Directory, LAN/WAN, and ticketing tools like ServiceNow or