Lead Pawnbroker & Shift Leader — Growth & Bonus Potential

EZCORP, Inc.; Waukegan (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

Paid time off

Holiday pay

Store discount

Uncapped bonus potential

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Waukegan, IL to guide store operations, lead a team, and deliver exceptional customer service while promoting pawn transactions.

You will learn a clear career path with paid training, opportunities for raises, and benefits including health insurance, a 401(k) match, and paid time off; compensation ranges from $18–$20 per hour based on experience.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor/leadership experience.
• Bilingual abilities are a plus.

Responsibilities

• Provide outstanding customer service and lead and coach store Team Members.
• Process loans and extensions and negotiate terms.
• Open and close store procedures and manage daily operations.
• Promote pawn items and drive sales growth.

Skills

Leadership

Customer service

Negotiation

Coaching

Time management

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Waukegan, IL to guide store operations, lead a team, and deliver exceptional customer service while promoting pawn transactions.

You will learn a clear career path with paid training, opportunities for raises, and benefits including health insurance, a 401(k) match, and paid time off; compensation ranges from $18–$20 per hour based on experience.