Lead Pawn Broker & Retail Shift Leader - Career Growth

EZCORP, Inc.; Riverside (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Free Health Insurance

Uncapped bonus potential

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader in North Riverside, IL. You will lead a team, promote sales, and handle pawn loans with a focus on service and speed in a busy retail setting.

The role offers a structured career path, competitive hourly pay, and bonus potential along with a comprehensive benefits package. A strong focus on leadership and customer relationships helps drive store success.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
• Sales background, a plus.
• Bilingual, a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Lead and coach Team Members to deliver a great customer experience in a fast-paced retail environment.
• Open and close the store and supervise daily operations.
• Process loans and extensions and determine terms with customers.

Skills

Leadership

Negotiation

Communication

Time management

Interpersonal skills

Customer service

Coaching

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader in North Riverside, IL. You will lead a team, promote sales, and handle pawn loans with a focus on service and speed in a busy retail setting.

The role offers a structured career path, competitive hourly pay, and bonus potential along with a comprehensive benefits package. A strong focus on leadership and customer relationships helps drive store success.