Lead Pawn Broker | Retail Shift Leader

EZPAWN Illinois, Inc.; Stone Park (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Store Discount

Job summary

EZPAWN Illinois, Inc. is seeking a Retail Shift Leader (Key Holder) in Illinois. You will lead a team, coach staff, and promote sales while handling pawn loans and customer relationships in a fast-paced environment.

The role offers a career path with structured leadership training, competitive pay based on experience, and benefits, including health insurance and a 401(k) match. Prior supervisory experience is valued for advancement opportunities.

Qualifications

• The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Lead and influence Team Members through coaching and hands-on involvement.
• Process loans and extensions and determine terms with customers.
• Open and close store procedures and supervise staff.

Skills

Leadership

Customer service

Negotiation

Time management

Communication

Education

High school diploma or GED

Job description

EZPAWN Illinois, Inc. is seeking a Retail Shift Leader (Key Holder) in Illinois. You will lead a team, coach staff, and promote sales while handling pawn loans and customer relationships in a fast-paced environment.

The role offers a career path with structured leadership training, competitive pay based on experience, and benefits, including health insurance and a 401(k) match. Prior supervisory experience is valued for advancement opportunities.