Retail Shift Leader – Pawn & Customer Service

EZCORP, Inc.; Stone Park (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) to lead the way in our EZPAWN locations. You will guide a team, promote excellent customer service, and drive sales in a fast-paced pawn environment.

This role offers paid training, potential for raises based on performance, comprehensive benefits, and opportunities for advancement within EZCORP family of brands. Located at Stone Park, IL 60165, start with a 5-week training and a clear career path.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Bilingual in English/Spanish a plus.
• Pass background and drug test.
• Valid driver's license and auto insurance.

Responsibilities

• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach store Team Members.
• Provide outstanding customer service and promote sales.
• Lead and influence team in a fast-paced pawn environment.

Skills

Leadership

Negotiation

Communication

Time-management

Prioritization

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) to lead the way in our EZPAWN locations. You will guide a team, promote excellent customer service, and drive sales in a fast-paced pawn environment.

This role offers paid training, potential for raises based on performance, comprehensive benefits, and opportunities for advancement within EZCORP family of brands. Located at Stone Park, IL 60165, start with a 5-week training and a clear career path.