Lead Patient Services Coordinator – Cancer Center

The Rector & Visitors of the University of Virginia; Culpeper (VA); On-site; USD 23,000 - 35,000; Full time

Job summary

UVA Community Health in Culpeper, VA, is seeking a Patient Services Coord Lead to manage the outpatient front office, schedule and register patients, verify eligibility, and obtain pre-authorizations and referrals as needed.

The role trains new coordinators, leads front office throughput, coordinates with revenue cycle, and ensures timely billing and collections of co-pays while maintaining high service standards.

Qualifications

• Knowledge of basic medical terminology.
• Ability to communicate both verbally and in writing with high customer service.
• Background of insurance knowledge for certain tasks.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies eligibility and ensures pre-authorizations, referrals, and pre-certifications are obtained.
• Trains new Patient Service Coordinator team members.
• Leads front office throughput and daily operations of the front office.
• Liaises with revenue cycle staff and supports billing and collections.

Skills

Medical terminology

Customer service

Insurance knowledge

Insurance cards

Education

High School Diploma or GED

Associate's Degree or equivalent

Tools

Windows

Microsoft Office

Job description

UVA Community Health in Culpeper, VA, is seeking a Patient Services Coord Lead to manage the outpatient front office, schedule and register patients, verify eligibility, and obtain pre-authorizations and referrals as needed.

The role trains new coordinators, leads front office throughput, coordinates with revenue cycle, and ensures timely billing and collections of co-pays while maintaining high service standards.