Lead, Patient Accounts

Guidehouse Inc.; Birmingham (AL); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Rx, Dental & Vision Insurance

Paid Holidays

401(k) Retirement Plan

Tuition Reimbursement

Descrizione del lavoro

Guidehouse in Birmingham, AL seeks a Team Lead to guide, supervise, and support a team to ensure daily operations run smoothly and corporate goals are achieved.

You will provide direction, monitor performance, resolve issues, motivate team members, train staff, and ensure work is completed accurately and on time in a fast-paced environment. This role offers a comprehensive benefits package and equal opportunity employment.

Competenze

• High School Diploma or equivalent.
• 8+ years experience in customer service, healthcare or financial service.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Ability to motivate and develop team members.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Good conflict-resolution and customer-service skills.

Mansioni

• Lead, supervise, and motivate team members.
• Assign daily tasks and monitor workflow.
• Ensure team goals, deadlines, and performance targets are met.
• Train, coach, and support employees.
• Monitor attendance, productivity, and work quality.
• Communicate company policies, updates, and expectations.
• Address employee concerns and resolve workplace conflicts.
• Identify opportunities to improve processes and efficiency.
• Provide feedback and performance updates to management.
• Maintain a positive, professional, and productive work environment.

Conoscenze

Leadership

Communication

Problem-solving

Motivation & development

Organization & time management

Teamwork

Conflict resolution

Formazione

High School diploma or equivalent

Descrizione del lavoro

Guidehouse in Birmingham, AL seeks a Team Lead to guide, supervise, and support a team to ensure daily operations run smoothly and corporate goals are achieved.

You will provide direction, monitor performance, resolve issues, motivate team members, train staff, and ensure work is completed accurately and on time in a fast-paced environment. This role offers a comprehensive benefits package and equal opportunity employment.