Patient Billing & Accounts Specialist (Onsite - Birmingham)

Guidehouse Inc.; Birmingham (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Paid Holidays

Job summary

Guidehouse in Birmingham, AL is hiring a Patient Account Representative for a fully onsite role. You will handle mail processing, document scanning, and patient communications related to billing and account questions.

You will support collection activities, review account activity, and maintain accurate records while upholding patient confidentiality in a fast-paced, team-oriented hospital services environment.

Qualifications

• Experience in healthcare or customer service is preferred.
• Ability to handle patient inquiries and protect confidentiality.
• Strong organization and attention to detail.

Responsibilities

• Receive, sort, open, read, and distribute mail.
• Scan documents to email and forward mail inter-office.
• Process patient requests such as sending copies of bills.

Skills

Customer service

Verbal & written communication

Data entry

Education

High School Diploma or GED

Tools

Billing software

Electronic Health Records (EHR)

Job description

Guidehouse in Birmingham, AL is hiring a Patient Account Representative for a fully onsite role. You will handle mail processing, document scanning, and patient communications related to billing and account questions.

You will support collection activities, review account activity, and maintain accurate records while upholding patient confidentiality in a fast-paced, team-oriented hospital services environment.