Lead Optometric Technician - Training & Patient Care

Socket.dev; Racine (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

LensCrafters is seeking an experienced optometric support professional to partner with the Managing Doctor and ensure top-quality patient care during eye exams. The role emphasizes seamless coordination between the doctor and front-office functions to deliver an exceptional patient experience.

You will train staff, coach on assessment quality, and help manage scheduling to minimize delays while supporting opticians with product knowledge and contact lens care.

Qualifications

• High School graduate or equivalent.

Responsibilities

• Train new doctor’s office staff and certify newly hired associates.

Skills

Healthcare experience

Sales skills

Leadership

Customer service

Communication skills

Problem solving

Organizational skills

Attention to detail

Team collaboration

Autonomy

Education

High School diploma or equivalent

Optometric technician certification

Tools

Exam software

POS system

Optometric equipment

Job description

LensCrafters is seeking an experienced optometric support professional to partner with the Managing Doctor and ensure top-quality patient care during eye exams. The role emphasizes seamless coordination between the doctor and front-office functions to deliver an exceptional patient experience.

You will train staff, coach on assessment quality, and help manage scheduling to minimize delays while supporting opticians with product knowledge and contact lens care.