Lead Optician & Store Experience Leader

Warby Parker; Saint Paul (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker in Saint Paul, MN seeks an Optical Supervisor to lead our in-house optical team. You’ll draw on your eyewear expertise and customer-focused approach to deliver outstanding experiences.

As a keyholder, you’ll open/close the store, oversee optics operations, mentor opticians and retail advisors, and ensure precise measurements and high standards. If you’re a licensed or ABO-certified optician with 2+ years of leadership, join us to grow with a brand known for quality eyewear and

Qualifications

• 2+ years of dispensing optician experience with supervisor responsibilities
• Licensed dispensing optician (or ABO-certified optician in non-licensing states)
• Passionate about eyewear and retail industries
• Clear, effective communicator who explains technical terms simply
• Energetic, positive team player in a fast-paced environment
• Detail-oriented and able to juggle multiple tasks

Responsibilities

• Work directly with customers to meet eyewear needs and provide expert fittings
• Take and record measurements, adjust eyewear with accuracy
• Ensure finished eyewear meets optical standards and customer requirements
• Explain prescription terms and product offerings to customers
• Set store up for success by executing operations and staff zoning procedures
• Lead and mentor the Optical team, including Apprentice Program participants
• Maintain store systems, inventory databases, and general operations
• Foster a productive, positive employee culture in the store

Skills

Customer service

Communication

Team leadership

Eyewear expertise

Education

Licensed dispensing optician

ABO certification

Job description

Warby Parker in Saint Paul, MN seeks an Optical Supervisor to lead our in-house optical team. You’ll draw on your eyewear expertise and customer-focused approach to deliver outstanding experiences.

As a keyholder, you’ll open/close the store, oversee optics operations, mentor opticians and retail advisors, and ensure precise measurements and high standards. If you’re a licensed or ABO-certified optician with 2+ years of leadership, join us to grow with a brand known for quality eyewear and