Lead Optical Retail Specialist

Luxottica; Lancaster (CA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

LensCrafters in Lancaster, CA seeks a Team Lead to deliver outstanding customer service and drive store success through strong leadership of optical and lab processes.

Responsibilities include helping customers with selections, serving as an alternate key holder, and ensuring eyewear meets strict optical standards while maintaining a safe, efficient lab environment. HS diploma and optical/retail experience required.

Qualifications

• HS diploma or GED required.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong inter-personal skills and math abilities.
• Sales experience and basic problem solving.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Assist customers with selections, provide recommendations, assist sales associates.
• Serve as a responsible alternate store key holder.
• Custom fit glasses and precisely place prescription in lenses (lab context).
• Strengthen knowledge, skill and certification for lens and lab technology.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment and maintain lab tools and systems.

Skills

Customer service

Sales skills

Leadership

Inter-personal skills

Problem solving

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in Lancaster, CA seeks a Team Lead to deliver outstanding customer service and drive store success through strong leadership of optical and lab processes.

Responsibilities include helping customers with selections, serving as an alternate key holder, and ensuring eyewear meets strict optical standards while maintaining a safe, efficient lab environment. HS diploma and optical/retail experience required.