Lead Operations Manager - Data-Driven, Customer-Focused

SupportFinity™; San Diego (CA); On-site; USD 91,000 - 136,500; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

SupportFinity™ in San Diego seeks an Operations Manager to lead and develop teams to ensure high performance in safety, quality, and efficiency. The successful candidate will manage multiple workflows and mentor personnel to exceed customer expectations.

Qualifications include over 3 years in employee management and a Bachelor's degree. The role offers a competitive salary and comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• 3+ years of employee and performance management experience.
• Work a flexible schedule including weekends and nights.
• Experience managing a team of 2+ salaried employees.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Manage safety, quality, productivity, and customer delivery promises.

Skills

Employee management

Performance management

Analytical skills

Customer service

Communication skills

Education

Bachelor’s degree or equivalent

Master’s in Engineering or related field

Job description

SupportFinity™ in San Diego seeks an Operations Manager to lead and develop teams to ensure high performance in safety, quality, and efficiency. The successful candidate will manage multiple workflows and mentor personnel to exceed customer expectations.

Qualifications include over 3 years in employee management and a Bachelor's degree. The role offers a competitive salary and comprehensive benefits including health insurance and 401(k) matching.