Clinical Operations Strategy & Automation Lead

SupportFinity™; New York (NY); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid sick time off

Paid vacation time off

Job summary

SupportFinity™ is looking for a Senior Manager, Clinical Strategy & Operations to lead cross-functional workflow design and optimize clinical operations in New York. This role requires 5–10 years of healthcare operations experience, focusing on performance visibility through data-driven decisions.

The ideal candidate will have strong analytical abilities and stakeholder management skills, aiming to automate workflows, reduce manual burdens, and enhance operational efficiency.

Benefits include health and dental insurance, paid vacation, and sick time.

Qualifications

• 5–10 years of experience in operations within the healthcare environment.
• Strong analytical mindset with the ability to translate data into operational action.
• Excellent stakeholder management skills; comfortable influencing executive‑level leaders.

Responsibilities

• Lead cross‑functional workflow design across Clinical Operations and key partner functions.
• Map current‑state processes and implement scalable, future‑state improvements.
• Develop KPI frameworks and executive‑ready dashboards that drive performance visibility.
• Identify automation opportunities and partner with internal stakeholders to implement workflow and systems enhancements.

Skills

Analytical mindset

Stakeholder management

Experience in healthcare operations

Process improvement

Automation tools

Job description

SupportFinity™ is looking for a Senior Manager, Clinical Strategy & Operations to lead cross-functional workflow design and optimize clinical operations in New York. This role requires 5–10 years of healthcare operations experience, focusing on performance visibility through data-driven decisions.

The ideal candidate will have strong analytical abilities and stakeholder management skills, aiming to automate workflows, reduce manual burdens, and enhance operational efficiency.

Benefits include health and dental insurance, paid vacation, and sick time.