Lead Open Records Coordinator — Telework‑Ready Records Leader

Department-of-Family-and-Protective-Services; Austin (TX); Hybrid; USD 45,000 - 71,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation, holidays, and sickLeave

Optional dental, vision, and life ins.

Flexible spending accounts

Employee discounts

Job summary

Department of Family and Protective Services in Austin seeks a Lead Open Records Coordinator to manage the open records program, coordinate with legal counsel, and supervise staff. The role emphasizes safeguarding confidentiality while providing timely, compliant responses to information requests.

The position covers complex records management tasks, training, and cross‑divisional collaboration within a state department that supports families and vulnerable populations.

Qualifications

• Knowledge of the Public Information Act and related statutes.
• Understanding of foundational records management principles and practice.
• Proficiency with Microsoft Office tools for reporting and analysis.
• Ability to analyze data, prepare records, and present guidance clearly.
• Strong written and verbal communication with diverse stakeholders.
• Ability to develop training and travel across agency sites as needed.

Responsibilities

• Coordinate and assist with responding to agency records requests with legal counsel and staff.
• Ensure timely responses under the Public Information Act and other laws.
• Redact confidential records and oversee redaction quality and release.
• Oversee filing systems design, setup, and maintenance.
• Maintain accurate data in records tracking and inventory systems.
• Supervise staff as needed and prepare management reports.

Skills

Public Information Act knowledge

Records management theory

Microsoft Office

Data analysis

Report writing

Communication skills

Tools

Microsoft Office Suite

Job description

Department of Family and Protective Services in Austin seeks a Lead Open Records Coordinator to manage the open records program, coordinate with legal counsel, and supervise staff. The role emphasizes safeguarding confidentiality while providing timely, compliant responses to information requests.

The position covers complex records management tasks, training, and cross‑divisional collaboration within a state department that supports families and vulnerable populations.