Open Records & Compliance Assistant

City-of-SAN-Antoni; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of San Antonio is seeking a Records Clerk to support open records requests and related records activities under supervision. You will assist with organizing, reviewing, and routing requests in compliance with the Texas Public Information Act. Ideal candidates will have an Associate's Degree and knowledge of records management, office procedures, and FOIA/TPIA regulations.

The role is on-site at City Tower in San Antonio with a 8:00 a.m. - 5:00 p.m. schedule.

Qualifications

• Knowledge of records management principles, practices, and techniques.
• Knowledge of computer software and hardware applications.
• Knowledge of general office methods, procedures, and practices.
• Knowledge of records disposal and retention guidelines.
• Knowledge of the Freedom of Information Act and Texas Public Information Act regulations.
• Ability to learn City and departmental policies, procedures, and administrative systems.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to communicate clearly and effectively.
• Ability to establish and maintain effective working relationships with co-workers, supervisors, and the general public.
• Ability to perform all the physical requirements of the position, with or without accommodations.
• Ability to work primarily in an office environment.

Responsibilities

• Provides administrative and clerical support in processing open records requests.
• Assists with reviewing incoming open records requests and routing them to the appropriate City departments.
• Supports City departments by helping compile records and prepare clarification requests as needed.
• Assists staff with tracking deadlines to ensure required records are provided in a timely manner.
• Assists with in-person records inspections to ensure requestors are supervised and City procedures are followed.
• Responds to walk-in inquiries and provides general information to requestors regarding the open records process.
• Maintains records, logs, and tracking systems related to open records requests.
• Performs related duties and responsibilities as assigned.

Skills

Records management

Office software

Office procedures

Records retention

FOIA/TPIA knowledge

Policy learning

Typing/keyboard

Communication

Interpersonal skills

Office environment

Education

Associate's Degree

Job description

The City of San Antonio is seeking a Records Clerk to support open records requests and related records activities under supervision. You will assist with organizing, reviewing, and routing requests in compliance with the Texas Public Information Act. Ideal candidates will have an Associate's Degree and knowledge of records management, office procedures, and FOIA/TPIA regulations.

The role is on-site at City Tower in San Antonio with a 8:00 a.m. - 5:00 p.m. schedule.