Lead Office Services & Concierge Coordinator

SPS; El Paso (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Career growth

Learning & development

Paid time off

Medical benefits

401k with matching

Job summary

SPS is seeking a Lead Client Services Associate to oversee mail operations, front desk coverage, and supply management at our El Paso site. You will coordinate mail processing, shipping/receiving, and barista/pantry support while ensuring a professional, customer-focused service experience.

The role requires a high school diploma and 2+ years of experience; lead experience is preferred. Strong communication, organization, and MS Office skills are essential.

Qualifications

• High School Diploma required.
• 2+ years work experience preferred.
• 1+ year lead experience preferred.

Responsibilities

• Provides 5-star customer service to all employees.
• Manages inbound/outbound mail and inputs into chain of custody software.
• Handles shipping/receiving of materials and notices employees on deliveries.
• Performs daily ops of multifunction devices and replenishes supplies.
• Trains backups and provides guidance on policies and procedures.

Skills

Customer service

Communication

Multi-tasking

Organization

Independence

Education

High School Diploma

Tools

MS Office Suite

Job description

SPS is seeking a Lead Client Services Associate to oversee mail operations, front desk coverage, and supply management at our El Paso site. You will coordinate mail processing, shipping/receiving, and barista/pantry support while ensuring a professional, customer-focused service experience.

The role requires a high school diploma and 2+ years of experience; lead experience is preferred. Strong communication, organization, and MS Office skills are essential.