Lead Membership Sales & Studio Leader

Stretch Zone - 1138; Clayton (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Wellness resources

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Stretch Zone is seeking a Lead Sales Associate to manage the studio and drive membership sales through our practitioner-assisted stretch model. You will greet guests, schedule appointments, answer calls, and ensure exceptional customer service.

You will lead and coach Sales Associates, track daily operations and monthly goals, and promote the value of our stretching method. Join a growth-focused team with opportunities for advancement and development.

Qualifications

• Sales leaders who can confidently connect with all guests and convert them to members after their first session.
• Being driven and competitive by holding your staff accountable to exceeding all sales goals.
• Well organized, exceptional time management and multitasking skills.
• Goal setter, responsible for assisting the General Manager in setting and attaining all goals.

Responsibilities

• Drive membership sales within the studio and hold the Sales Associates to the same standard.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Lead and coach your Sales Associates and hold them accountable for all daily operations and monthly goals.
• Drive member retention by following the daily operation guides, great customer service, and consistent follow-ups
• Lead by example by going above and beyond what is asked of you and supporting and guiding your team daily.
• Tracking KPIs so you understand how your studio is performing and assist the General Manager in understanding and tracking all key sales metrics.
• Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills.

Skills

Sales leadership

Customer engagement

Time management

Multitasking

Coaching

Job description

Stretch Zone is seeking a Lead Sales Associate to manage the studio and drive membership sales through our practitioner-assisted stretch model. You will greet guests, schedule appointments, answer calls, and ensure exceptional customer service.

You will lead and coach Sales Associates, track daily operations and monthly goals, and promote the value of our stretching method. Join a growth-focused team with opportunities for advancement and development.