Senior Medical Scheduling & Operations Lead

US-Department-of-Veterans-Affair; Lincoln (NE); Presencial; USD 52.000 - 62.000; Jornada completa

Descripción de la vacante

The Lead Medical Support Assistant at the VA Outpatient Scheduling Services Department in the NWI Healthcare System, CBOC, Lincoln, Nebraska, guides staffing, training, compliance, reporting, QA, and budget initiatives. The role requires strong judgment in addressing employee and patient concerns and solving day-to-day process issues.

Applicants must meet all basic requirements by the closing date, 11:59 PM (ET) on 11/12/2026.

Formación

• One year of experience equivalent to the GS-6 level.
• Citizenship: U.S. citizen.
• English language proficiency in speaking and writing.

Responsabilidades

• Staffing, training, compliance, reporting, quality assurance, and budgetary initiatives.
• Respond to employee and patient concerns and provide solutions to process problems.
• Ensure day-to-day operations run smoothly with minimal supervision.

Conocimientos

Medical terminology

Scheduling processes

Interdisciplinary collaboration

Communication skills

Educación

High school diploma or GED

Descripción del empleo

The Lead Medical Support Assistant at the VA Outpatient Scheduling Services Department in the NWI Healthcare System, CBOC, Lincoln, Nebraska, guides staffing, training, compliance, reporting, QA, and budget initiatives. The role requires strong judgment in addressing employee and patient concerns and solving day-to-day process issues.

Applicants must meet all basic requirements by the closing date, 11:59 PM (ET) on 11/12/2026.