Lead Medical Support Coordinator - Clinics

U.S. Department of Veterans Affairs; Jacksboro (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant (MSA) for LaFolette Clinic. This role supports multiple clinics and coordinates with the patient care team to manage schedules, messages, and care plans.

Strong supervisory and administrative abilities are essential for effective team performance. The incumbent will supervise staff, enter data into the electronic record, and help ensure readiness for patient visits while maintaining quality care and

Qualifications

• Citizenship: United States citizen; exception for certain non-citizens.
• Education: High school diploma, GED, or equivalent.
• English proficiency: Proficient in spoken and written English.

Responsibilities

• Support multiple clinics within the inter-professional care team.
• Coordinate with patient care team to monitor appointment availability and clinic schedules.
• Process patient information and messages through electronic health records and portals.
• Participate in team huddles and meetings to plan and follow up on patient care.
• Assist in supervising staff and ensuring workflow meets patient needs.

Skills

Administrative duties

Team coordination

Patient scheduling

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant (MSA) for LaFolette Clinic. This role supports multiple clinics and coordinates with the patient care team to manage schedules, messages, and care plans.

Strong supervisory and administrative abilities are essential for effective team performance. The incumbent will supervise staff, enter data into the electronic record, and help ensure readiness for patient visits while maintaining quality care and