Lead Medical Support Assistant, Specialty Care

U.S. Department of Veterans Affairs; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

U.S. Department of Veterans Affairs in Boston, MA is seeking a Supervisory Medical Support Assistant for the Specialty Care services.

This full-time position (40 hours per week) supports the medical team in scheduling, registration, and clinic operations within the VA Boston Healthcare System at Jamaica Plain. The role requires supervising lower medical support staff, coordinating training, and ensuring adherence to policies related to pre-registration, scheduling, and data capture.

Qualifications

• Transcript must be submitted with your application.
• Experience in scheduling, pre-registration, or medical administrative duties is preferred.

Responsibilities

• Plan, organize, and direct the work of lower Medical Support Assistants.
• Supervise patient scheduling, registration, and clinic flow in Specialty Care.
• Maintain knowledge of policies and procedures relating to appointment management and data capture.
• Coordinate with service lines and administrative offices to ensure timely clinic operations.

Job description

U.S. Department of Veterans Affairs in Boston, MA is seeking a Supervisory Medical Support Assistant for the Specialty Care services.

This full-time position (40 hours per week) supports the medical team in scheduling, registration, and clinic operations within the VA Boston Healthcare System at Jamaica Plain. The role requires supervising lower medical support staff, coordinating training, and ensuring adherence to policies related to pre-registration, scheduling, and data capture.