Senior Medical Support Assistant - Clinic Leadership

US-Department-of-Veterans-Affair; Boston (MA); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

VA Boston Healthcare System in Jamaica Plain, MA seeks a Supervisory Medical Support Assistant (GS-0679-08) for a full-time role at 40 hours weekly. The position requires leadership of patient support staff, supervisory duties, and budget awareness within Specialty Care services. Qualifications include a high school diploma or GED, U.S.

citizenship eligibility, and English proficiency. The role involves supervising MSAs and coordinating patient support activities across clinics, with standard VA

Qualifications

• Advanced knowledge in managing patient support staff and clinical workflows.
• Ability to supervise at least one subordinate MSA team leader or supervisor.
• Strong collaboration and interpersonal skills for internal/external customers.
• Experience in briefings, orientations, and staff development activities.
• Ability to forecast resources and identify budget needs.

Responsabilités

• Provide administrative and supervisory duties to a team within a clinic setting.
• Plan and direct programs at the medical center and satellite clinics.
• Evaluate subordinate staff performance and assist with hiring decisions.
• Extract and analyze data to support senior management reporting.

Connaissances

Leadership & staff management

Administrative supervision

Customer service & communications

Training & staff development

Budget & fiscal forecasting

Formation

High school diploma or GED

State or territorial proficiency certificate

Description du poste

VA Boston Healthcare System in Jamaica Plain, MA seeks a Supervisory Medical Support Assistant (GS-0679-08) for a full-time role at 40 hours weekly. The position requires leadership of patient support staff, supervisory duties, and budget awareness within Specialty Care services. Qualifications include a high school diploma or GED, U.S.

citizenship eligibility, and English proficiency. The role involves supervising MSAs and coordinating patient support activities across clinics, with standard VA