Lead Medical Front Desk & Billing Coordinator

Baptist; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Southaven, MS is seeking a patient services representative to manage front desk operations, check-in/check-out, scheduling, and billing. You will follow department and corporate policies and maintain accurate deposits, with EPIC EMR knowledge a plus.

Requirements include a High School Diploma, an Associate's Degree, and at least 2 years of clinic customer service experience; training covers MS Word skills and medical insurance eligibility.

Qualifications

• 2 years directly related customer service experience in a clinic or family practice setting.
• Ability to communicate clearly in English and document information accurately.
• Familiarity with medical billing processes and front desk operations.

Responsibilities

• Completes daily front office operations through excellent organizational and time management skills.
• Greets and assists patient/visitors in the check in/out process in a professional and compassionate manner.
• Knowledgeable of all policies and procedures and adheres to all applicable policies and procedures.
• Demonstrates compliance with all revenue cycle responsibilities.

Skills

Customer service

Billing

Communication

Education

High School Diploma

Associate's Degree

Tools

EPIC

EMR

MS Word

Job description

Baptist Memorial Health Care Corporation in Southaven, MS is seeking a patient services representative to manage front desk operations, check-in/check-out, scheduling, and billing. You will follow department and corporate policies and maintain accurate deposits, with EPIC EMR knowledge a plus.

Requirements include a High School Diploma, an Associate's Degree, and at least 2 years of clinic customer service experience; training covers MS Word skills and medical insurance eligibility.