Lead Patient Services & Billing Coordinator

Baptist Memorial Health Care

Memphis (TN)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Job summary

Baptist Memorial Health Care Corporation in Memphis, TN seeks a front office coordinator responsible for patient check-in/out, billing accuracy, and daily revenue cycle tasks, with strong organizational and time management skills. You'll greet patients, process appointments, and ensure compliance with policies, while supporting lead duties as assigned.

Candidates should have at least 2 years of clinic customer service experience and a High School Diploma; Associate's preferred; EMR experience a

Qualifications

2 years directly related customer service experience in a clinic or family practice setting.
High School Diploma; clear English communication in written and verbal form.
Associate's Degree preferred for advanced duties.
MS Word proficiency and solid organizational skills.
Experience with medical insurance benefits and eligibility is preferred.
EMR experience, EPIC knowledge is a plus.

Responsibilities

Completes daily front office operations through excellent organizational and time management skills.
Greets and assists patient/visitors in the check in/out process in a professional and compassionate manner.
Knowledgeable of all policies and procedures and adheres to all applicable policies and procedures.
Demonstrates compliance with all revenue cycle responsibilities.