Patient Services Coordinator (Front Desk & Scheduling)

Baptist Memorial Health Care Corporation; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a front desk/administrative assistant to greet patients, verify information, and secure referral and insurance details. The role includes check-in/check-out, scheduling, chart pulling, and basic data entry.

The position requires handling financial obligations and assisting with follow-up appointments. The candidate should be able to manage multiple tasks, operate standard office equipment, and support clinic staff in accuracy and efficiency.

Qualifications

• High school education is helpful with on-the-job training.
• Ability to greet patients and manage front desk responsibilities.
• Proficient in using office equipment and basic computer systems.

Responsibilities

• Greet and check-in patients, verify information and insurance, and record changes.
• Answer phones, schedule appointments, and relay messages to physicians and staff.
• Pull charts for upcoming appointments and create charts for new patients; file and retrieve records as needed.
• Enter data into GPMS database as required.
• Provide back-up support for other office positions, including insurance follow-ups.

Skills

Front office protocols

Data entry

Patient greeting

Office equipment

Education

High School education

Tools

GPMS database

Job description

Baptist Memorial Health Care Corporation is seeking a front desk/administrative assistant to greet patients, verify information, and secure referral and insurance details. The role includes check-in/check-out, scheduling, chart pulling, and basic data entry.

The position requires handling financial obligations and assisting with follow-up appointments. The candidate should be able to manage multiple tasks, operate standard office equipment, and support clinic staff in accuracy and efficiency.