Lead Medical Assistant — Clinic Operations & Team Leadership

Brigham and Women's Hospital; Boston (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. seeks a Lead Medical Assistant to provide leadership and clinical oversight of the MA team. The role acts as a liaison between site-based staff, the Practice Manager, and the Medical Director, coordinating new clinical initiatives and improving operational efficiency.

This on-site role supports patient flow, mentoring for new MAs, and ensures HIPAA compliance. Requires 3–5 years MA experience and BLS/ CMA certifications; responsibilities include staff

Qualifications

• Must have 3–5 years of MA experience.
• Strong leadership and mentoring skills.
• Proficiency with EHR and medical office software.

Responsibilities

• Provide leadership to the medical assisting team, including training and performance guidance.
• Coordinate patient flow and ensure timely delivery of care.
• Act as liaison between site staff, Practice Manager and Medical Director.

Skills

Leadership

Team management

HIPAA knowledge

Communication

Clinical ops

EHR proficiency

Education

High School Diploma

Tools

EHR systems

Medical office software

Job description

The Brigham and Women's Hospital, Inc. seeks a Lead Medical Assistant to provide leadership and clinical oversight of the MA team. The role acts as a liaison between site-based staff, the Practice Manager, and the Medical Director, coordinating new clinical initiatives and improving operational efficiency.

This on-site role supports patient flow, mentoring for new MAs, and ensures HIPAA compliance. Requires 3–5 years MA experience and BLS/ CMA certifications; responsibilities include staff