Medical Assistant Lead: Clinical Ops Leader & Mentor

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Lead Medical Assistant to provide clinical leadership and oversight of the MA team across the assigned site under the Practice Manager's direction.

The role acts as a resource, coordinates patient flow, and supports the delivery of high-quality care in a fast-paced setting. Responsibilities include mentoring staff, assisting with complex procedures, and ensuring efficient operations while upholding HIPAA and clinical standards.

Qualifications

• 3–5 years of medical assistant experience.
• Certified Medical Assistant credentialing required.
• Strong knowledge of HIPAA and privacy regulations.

Responsibilities

• Provide clinical leadership to MA team and mentor staff.
• Coordinate patient flow and ensure timely delivery of care.
• Assist with complex procedures and quality control programs.
• Precept new hires and manage MA coverage schedules.

Skills

Leadership

Team management

EHR proficiency

Clinical workflow

Communication

Education

High School Diploma

Tools

EHR software

Job description

The Brigham and Women's Hospital, Inc. is seeking a Lead Medical Assistant to provide clinical leadership and oversight of the MA team across the assigned site under the Practice Manager's direction.

The role acts as a resource, coordinates patient flow, and supports the delivery of high-quality care in a fast-paced setting. Responsibilities include mentoring staff, assisting with complex procedures, and ensuring efficient operations while upholding HIPAA and clinical standards.