Lead Medical Assistant — Back Office & Patient Care (Flexible)

Northeast Community Clinic; Hawthorne (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Northeast Community Clinic is seeking a Medical Assistant, Lead to supervise the back office staff and perform patient care activities under professional staff direction.

Responsibilities include vitals, phlebotomy, injections, patient flow management, and front-desk support. Travel between facilities may be required; bilingual Spanish/English preferred. Total dedication to quality patient care is expected.

Qualifications

• Microsoft Office suite and data entry
• Strong oral and written communication
• Customer service excellence
• Bilingual Spanish/English preferred
• Ability to work both independently and in a team
• Reliable transportation and travel between facilities
• Travel up to 10% outside local area

Responsibilities

• Supervise back office staff and oversee patient flow.
• Interview and orient patients; obtain signatures and forms.
• Check charts for completeness and accuracy.
• Counsel patients about program services.
• Perform phlebotomy, injections, vitals, and basic exam assistance.
• Direct patients to maintain clinic flow and route charts.
• Maintain and stock dispensary; stock exam rooms.
• Assist providers during exams and routine procedures.
• Process lab specimens and document results.
• Handle front desk tasks: phones, scheduling, check-in.
• Adhere to policies and procedures; other duties as assigned.

Skills

Microsoft Office/Word/Excel/Outlook

Excellent Communication Skills

Excellent Customer Service Skills

Bi-lingual Spanish/English (preferred)

Teamwork and independence

Reliable transportation

Travel to facilities

Education

Medical Assistant Certificate, CMA or higher

High School Diploma or GED

Six-month supervisory experience

Job description

Northeast Community Clinic is seeking a Medical Assistant, Lead to supervise the back office staff and perform patient care activities under professional staff direction.

Responsibilities include vitals, phlebotomy, injections, patient flow management, and front-desk support. Travel between facilities may be required; bilingual Spanish/English preferred. Total dedication to quality patient care is expected.