Medical Assistant & Referral Coordinator

Northeast-Community-Clinic-4; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Northeast Community Clinic is seeking a Medical Assistant - Referral Clerk to support back‑office clinical and administrative tasks. You will verify eligibility, schedule referrals, perform phlebotomy, and document in the EHR under supervision.

Responsibilities include processing authorization requests, updating referral logs, and ensuring HIPAA compliance while coordinating with physicians and care teams. Bilingual skills are preferred.

Qualifications

• Bi-lingual Spanish/English (preferred).
• Microsoft Office/Word/Excel/Outlook proficiency.
• Excellent communication and customer service skills.

Responsibilities

• Process referrals (HMO, CPE, CPSP, and other specialty referrals).
• Coordinate scheduling of appointments with specialists and community resources.
• Maintain referral logs and provide weekly utilization reports.
• Ensure HIPAA compliance and liaise with managed care departments.
• Perform phlebotomy, vital signs and basic point‑of‑care tests as directed.

Skills

Bilingual Spanish/English

Microsoft Office

Communication skills

Customer service

Team player

Education

Medical Assistant Certificate or CMA

High School Diploma or GED

Tools

EHR software

Job description

Northeast Community Clinic is seeking a Medical Assistant - Referral Clerk to support back‑office clinical and administrative tasks. You will verify eligibility, schedule referrals, perform phlebotomy, and document in the EHR under supervision.

Responsibilities include processing authorization requests, updating referral logs, and ensuring HIPAA compliance while coordinating with physicians and care teams. Bilingual skills are preferred.