Lead Manager

Latino Legends; New York, California (NY, MO); On-site; MXN 346,643 - 529,594; Full time

Job summary

Latino Legends is seeking a high-level Real Estate Lead Manager in Mexico to oversee lead distribution, tracking, and conversion in luxury real estate. The ideal candidate will manage lead assignments to agents and ensure top-tier service. The role requires previous corporate brokerage experience with firms like Sotheby’s or Compass, along with proficiency in industry software such as eRelocation. Exceptional English communication skills and reliability for a fixed 40-hour schedule are essential. Submit your resume and cover letter highlighting relevant experience.

Qualifications

• Previous experience as a Relocation Coordinator or Leads Manager specifically within a large brokerage.
• Exceptional command of the English language (written and verbal) for high-net-worth clients.
• Ability to work a set 40-hour schedule aligned with EST or PST.

Responsibilities

• Manage the end-to-end lifecycle of incoming leads.
• Monitor agent follow-up and performance for high conversion rates.
• Act as the primary contact for corporate relocation departments.

Skills

Lead Distribution Management

Pipeline Management

Network Coordination

Technical Proficiency in eRelocation

Exceptional Communication Skills

Tools

eRelocation (by ASK)

AnywheRE or Leads Engine

Broker Center

Global Referral Network

Job description

Schedule: Full-Time, 40 hours/week (8:30 AM – 5:00 PM) (New York or California Time Zone)

Salary Range: USD 1800 - 2750 per month based on experience

Position Overview

We are seeking a high-level Real Estate Lead Manager to oversee the distribution, tracking, and conversion of high-value leads. The ideal candidate has specialized experience within large-scale brokerage environments—specifically Sotheby’s International Realty or Compass.

You will be responsible for the strategic assignment of leads to agents, ensuring that every inquiry is handled with the white-glove service synonymous with luxury real estate. This is a role for a process-oriented professional who thrives in a fast-paced corporate brokerage setting and understands the nuances of relocation and referral networks.

Key Responsibilities

• Lead Distribution: Manage the end-to-end lifecycle of incoming leads, ensuring rapid response times and strategic pairing with the right agents.
• Pipeline Management: Monitor agent follow-up and performance, ensuring high conversion rates and adherence to company standards.
• Network Coordination: Act as the primary point of contact for corporate relocation departments and referral networks.
• Platform Mastery: Utilize industry-specific software to track lead status, update referral partners, and generate performance reports.
• Compliance: Ensure all lead documentation and referral agreements are executed accurately and stored within the company’s internal database.

Required Qualifications

• Experience: Previous experience as a Relocation Coordinator or Leads Manager specifically within a large brokerage (e.g., Sotheby’s, Compass, or other major national firms). Experience working for a small team or individual agent will not be considered a substitute for corporate brokerage experience.
• Technical Proficiency: Extensive experience in at least one of the following platforms is mandatory:
• eRelocation (by ASK)
• AnywheRE or Leads Engine (by Anywhere/Realogy)
• Broker Center (by Cartus)
• Global Referral Network (Sotheby’s International Realty)
• Communication: Exceptional command of the English language (written and verbal) is required to interact with high-net-worth clients and corporate partners.
• Reliability: Ability to work a set 40-hour schedule aligned with either EST (New York) or PST (California) business hours.

Preferred Skills

• Deep understanding of the relocation industry (Cartus, Sirva, etc.).
• Ability to analyze lead data to identify trends and improve conversion strategies.
• A calm-under-pressure demeanor with the ability to pivot between urgent tasks.

How to Apply

Please submit your resume and a brief cover letter highlighting your experience with the specific software platforms listed above. Candidates with direct Sotheby's or Compass experience will be prioritized.