Sales Support Lead

CBRE Group, Inc.; Minneapolis (MN); On-site; USD 65,000 - 95,000; Full time

Job summary

CBRE Group, Inc. is seeking a Sales Support Lead in Minneapolis to maximize efficiency in marketing and sales support for a driven team. You will plan, schedule, and oversee content creation for presentations and campaigns while coordinating data needs with the Sales Team.

The role requires strong organizational and math skills, experience with Microsoft Office, and a Real Estate Salesperson license. You will interact with clients, manage due diligence tasks, and help improve overall sales

Qualifications

• High School Diploma or GED with 5+ years of related experience.
• Real Estate Salesperson license required.
• Ability to explain complex concepts clearly.
• Excellent organizational and mathematical skills.
• Authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• Develop content and outlines for presentations, marketing campaigns, and offering memorandums.
• Serve as PM for data requests from the Sales Team including marketing, research, and financial analysis.
• Review collateral for branding accuracy and approve materials for distribution.
• Coordinate due diligence: document delivery, site visits, inspections, and tenant interviews.
• Maintain marketing infrastructure and databases, and source properties or clients as needed.
• Interface with clients to resolve routine issues and respond to inquiries.
• Review and process Brokers' commission payments.
• Improve sales productivity by evaluating and implementing efficient processes.
• Oversee tracking of listings, sales/leases, expenses, and reimbursements.
• Provide feedback for staff performance reviews and mentor junior team members.

Skills

Content development

Project management

Data analysis

Research skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team. This job is part of the Sales Operations. They are responsible for sales planning, marketing implementation, strategy, and forecasting to achieve business objectives.

What You’ll Do

• In coordination with graphic designers and marketing team, develop content and outlines for presentations, marketing campaigns, and offering memorandums. Includes conducting necessary research and information review to conceptualize, develop and write content for marketing materials.
• Act as single point of contact and project manager for all data requirements from the Sales Team, including information related to marketing, research, and financial analysis.
• Review internal/external collateral materials, proofread content to ensure accuracy and appropriate branding, and approve materials for distribution.
• Be the single point of contact for assigned projects for due diligence including initial document delivery, reviewing, organizing, cataloging, coordinating site visits, third‑party inspections, and tenant interviews.
• Maintain and update marketing infrastructure which may include a CRE database system, intranet, and external website, including data on Sales Team’s pipeline, prospects, properties and internal and external sale comparables. May source properties and/or clients by researching local and national databases.
• Interface directly with clients, including resolving routine issues and responding to non‑routine inquiries.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through review, evaluation, and implementation of effective business processes.
• Oversee the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
• Provide input for staff member’s performance review. Provide feedback and recommend recruitment, advancement, corrective action, and termination of employees. Mentor, train, and coach junior sales team members to further development.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Stay current with advancing AI initiatives and integrate applications into work processes to enhance efficiencies and strategic advantages.

What You’ll Need

• High School Diploma or GED with 5+ years of job‑related experience. Prior shift manager or supervisory experience preferred. Real Estate Salesperson license required.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.