Lead Loan Servicing & Operations Manager

Availa-Bank; Fort Dodge (IA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

Health Savings Account (HSA)

Life Insurance (Company paid)

Job summary

Availa Bank in Fort Dodge, IA, seeks a Loan Servicing Manager to lead the Loan Servicing and Loan Operations teams, ensuring accurate, timely processing of loans and adherence to policies.

The role requires extensive knowledge of loan types, strong math and analytical skills, and the ability to coach staff, manage risk, and drive process improvements within the core system and regulatory framework.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Provide leadership and coaching for the Loan Servicing and Loan Operations Assistant functions and establish clear expectations for accuracy and accountability.
• Oversee accurate and timely booking, maintenance, and servicing of loans within the core system.
• Maintain knowledge of loan types, structures, and calculations to identify discrepancies and resolve issues.
• Ensure compliance with State and Federal Banking Regulations and internal control standards.

Skills

Leadership

Strong math skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Availa Bank in Fort Dodge, IA, seeks a Loan Servicing Manager to lead the Loan Servicing and Loan Operations teams, ensuring accurate, timely processing of loans and adherence to policies.

The role requires extensive knowledge of loan types, strong math and analytical skills, and the ability to coach staff, manage risk, and drive process improvements within the core system and regulatory framework.