Lead Leave & Accommodation Programs Manager

QVC, Inc.; Chester, Northern (Delaware County, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Amazing company discounts

Health care benefits starting on day 1

401(k)

Tuition reimbursement

Job summary

QVC Group is seeking a Senior Benefits Coordinator to lead the administration, governance, and continuous improvement of leave of absence and workplace accommodation programs. You will partner across HR, Legal, Payroll, Benefits, managers, employees, and external vendors to support employees navigating leave and accommodation needs.

The role is hybrid and onsite several days per month at our West Chester, PA location, with eligibility for candidates in NJ, PA, or DE.

Qualifications

• 5+ years of leave of absence or accommodations experience.
• Strong knowledge of FMLA/ADA and state/local laws.
• Experience handling complex employee cases with confidentiality.
• Bachelor's degree or equivalent in HR or related field.

Responsibilities

• Manage day-to-day administration of LOA and accommodation processes.
• Lead the interactive process for accommodation requests with stakeholders.
• Serve as escalation point for complex leave, disability, and return-to-work matters.
• Monitor vendor performance, service levels, and data quality.
• Partner with Payroll, Timekeeping, Benefits, and HR Ops to support pay and status changes during leave.

Skills

Leave of absence

HR operations

Compliance

Vendor management

Cross-functional coordination

Education

Bachelor's degree in HR, Business, or related field

Tools

HRIS platforms

Payroll systems

Case management tools

Benefits administration systems

Job description

QVC Group is seeking a Senior Benefits Coordinator to lead the administration, governance, and continuous improvement of leave of absence and workplace accommodation programs. You will partner across HR, Legal, Payroll, Benefits, managers, employees, and external vendors to support employees navigating leave and accommodation needs.

The role is hybrid and onsite several days per month at our West Chester, PA location, with eligibility for candidates in NJ, PA, or DE.