Leave & Accommodation Programs Lead

QVC; West Chester (Chester County); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health care benefits starting day 1

401(k)

Tuition reimbursement

Employee discounts

Job summary

QVC Group is seeking an experiencedLeave of Absence and Accommodation Specialist to support the administration, governance, and improvement of leave and accommodation programs at our West Chester, PA location. This hybrid role requires onsite days and collaboration with HR, Legal, Payroll, and vendors to ensure compliant, thoughtful employee experiences.

You will partner across functions to manage complex cases, track timelines, and drive accurate payroll and benefits continuity during leaves.

Qualifications

• 5+ years of relevant experience in leave of absence, accommodations, employee relations, HR operations, benefits, or a related area

Responsibilities

• Manage day-to-day administration of leave of absence and accommodation processes, ensuring requests are handled accurately, confidentially, consistently, and within required timelines
• Lead the interactive process for accommodation requests in partnership with employees, managers, HR Business Partners, Legal, and other stakeholders
• Serve as the primary escalation point for complex leave, disability, return-to-work, and reasonable accommodation matters
• Monitor third-party vendor performance, service levels, data quality, issue resolution, and employee experience
• Partner with Payroll, Timekeeping, Benefits, and HR Operations to support accurate pay, benefit continuation, time coding, and employment status changes during leave

Skills

Leave of absence management

Accommodations handling

HR operations

FMLA/ADA knowledge

Vendor management

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

Payroll/timekeeping systems

Case management tools

Job description

QVC Group is seeking an experiencedLeave of Absence and Accommodation Specialist to support the administration, governance, and improvement of leave and accommodation programs at our West Chester, PA location. This hybrid role requires onsite days and collaboration with HR, Legal, Payroll, and vendors to ensure compliant, thoughtful employee experiences.

You will partner across functions to manage complex cases, track timelines, and drive accurate payroll and benefits continuity during leaves.