Lead Kitchen Supervisor: Training & Quality

Compass Group USA; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a Compass Group brand, is seeking a food-service supervisor in Memphis to directly supervise associates, train staff and ensure compliance with policies and laws.

Responsibilities include planning, directing work, monitoring performance, and addressing issues; overseeing ordering to minimize waste; enforcing recipes, portion control and HACCP; safe operation of equipment; maintaining proper food storage and receiving customer feedback during meals.

Qualifications

• Direct supervision of food-service associates
• Ensures HACCP guidelines are followed
• Addresses complaints and resolves problems
• Trains staff and evaluates performance

Responsibilities

• Trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
• Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages.
• Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Operates and cleans equipment in accordance with department procedures after each use.
• Stores, labels and dates food items according to policy; maintains established food rotations to minimize spoilage and waste.
• Follows HACCP guidelines to ensure quality and safety of food supply.
• Operates food-service equipment in a safe manner and according to established policies and procedures.
• Helps serves meals; remains present during scheduled meal periods to receive customer comments and feedback.

Skills

Supervisory skills

Food safety/HACCP compliance

Training and performance management

Customer service orientation

Job description

Levy, a Compass Group brand, is seeking a food-service supervisor in Memphis to directly supervise associates, train staff and ensure compliance with policies and laws.

Responsibilities include planning, directing work, monitoring performance, and addressing issues; overseeing ordering to minimize waste; enforcing recipes, portion control and HACCP; safe operation of equipment; maintaining proper food storage and receiving customer feedback during meals.