Lead Installation Technician

One Hour Heating & Air Conditioning; Silver Spring (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Installation Technician to join their dynamic team. This role involves overseeing the installation of residential HVAC systems, ensuring customer satisfaction, and mentoring Assistant Installation Technicians. You will be part of a dedicated team that values excellence and provides exceptional service. With a focus on quality and efficiency, you will have the opportunity to make a significant impact in the HVAC industry. If you're passionate about your craft and ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

401(k)

Health insurance

Profit sharing

$100 for interviewing

Paid training

Great Bonus opportunities

Support team that cares

No slow session layoffs

Qualifications

• Minimum of 3 years HVAC and installation experience required.
• Detail-oriented individuals committed to excellence are sought.

Responsibilities

• Install residential HVAC equipment and accessories satisfactorily.
• Diagnose HVAC system problems and recommend service options.

Skills

HVAC Installation

Customer Service

Problem Diagnosis

Time Management

Education

High School Diploma

HVAC Certification

Tools

iPad

iPhone

HVAC Tools

Job description

Benefits:

• 401(k)
• Health insurance
• Profit sharing

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:

THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry and strive to become the BEST. Professionals who understand that goals are good, real gains are better, and are able to harness all this motivation into the best customer service on the east coast.

We are unashamedly looking for detail-oriented, dedicated individuals who take care of business, support their team, and are committed to excellence.

DAY IN THE LIFE

You can expect an average day to include:

• Waking early because success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional.
• Opening up your company-provided iPad and iPhone to see your first money-making opportunity.
• Arriving at the shop early to prepare for your team's success.
• Meeting with the Installation Manager to review the quality work completed the day before and understanding the scope of work for today's install.
• Arriving on time at the customer's home in your freshly washed installation truck and providing exceptional service.
• Receiving real-time coaching/support for whatever you need.
• Having parts/material delivered to you to keep your focus on the job.
• Collecting payment from the customer.
• Heading to the warehouse with the team to prepare for the next day’s install.

WHAT WE DO:

All residential HVAC, all day long. We handle gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, installation, maintenance, service, and more. Whatever we do, we do it right.

Customer service to us means caring enough for each person to present options for their home and family, giving them the power of choice.

JOB DUTIES

• Learn and implement One Hour service system, procedures, and ethical practices.
• Accurately diagnose problems of clients' HVAC systems.
• Effectively recommend service and repair options to convert opportunities into sold work.
• Perform service, maintenance, and repairs while maintaining a less than 1% callback ratio.
• Optimize profitability through effective time management and inventory control.
• Maintain a neat work area and inspect it for cleanliness after each job.
• Maintain the company vehicle, ensuring it is always clean inside and out.

WHAT TO DO NEXT:

If you feel this is a fit, apply now and wait for a phone call. If we believe it’s a match, you will have a live interview and receive $100 for the interview. After that, you may get a ride-along. If our current technicians want you on the team, you may become the next best addition to our business.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.