Lead Installation Technician

One Hour Heating & Air Conditioning; Gaithersburg (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as a Lead Installation Technician, where your expertise in HVAC installation will shine! This role is perfect for dedicated professionals with a passion for delivering exceptional customer service and a commitment to excellence. You will be responsible for overseeing installations, ensuring quality work, and providing top-notch support to customers. With a competitive salary and a supportive environment, this is your chance to advance your career in a thriving industry. If you're ready to take your skills to the next level and work with the best, apply now and become part of a team that values your contributions!

Benefits

401(k)

Health insurance

Profit sharing

Paid training

Great Bonus opportunities

Qualifications

• Minimum of 3 years HVAC and installation experience required.
• Strong customer service skills and ability to diagnose HVAC issues.

Responsibilities

• Responsible for the installation of residential HVAC equipment.
• Oversee Assistant Installation Technicians and ensure customer satisfaction.

Skills

HVAC Installation

Customer Service

Problem Diagnosis

Time Management

Job description

Benefits:

• 401(k)
• Health insurance
• Profit sharing

BRASS TASKS

• $$100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:
THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry and strive to become the BEST. Professionals who understand that goals are good, real gains are better, and who can harness this motivation into the best customer service on the east coast.

We are looking for dedicated individuals who take care of business, support their teammates, and lead by example. You’ve had a job. You’ve had a grind. Come find a refining battleground where you can improve yourself.

DAY IN THE LIFE

• Waking early because success waits for no sleeper
• Preparing for the day with professionalism
• Arriving early to prepare for your team's success
• Meeting with the Installation Manager to review previous work and today's scope
• Arriving on time at the customer's home and providing exceptional service
• Receiving real-time coaching/support
• Having parts/material delivered to you for efficiency
• Collecting payment from the customer
• Preparing for the next day’s install

WHAT WE DO:
All residential HVAC, including gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, installation, maintenance, and service. Customer service to us means caring enough to present options for homeowners and giving them the power of choice.

JOB DUTIES

• Learn and implement One Hour service system, procedures, and ethical practices
• Accurately diagnose problems with clients' HVAC systems
• Recommend service and repair options to convert opportunities into sold work
• Perform service, maintenance, and repairs while maintaining a less than 1% callback ratio
• Optimize profitability through effective time management and inventory control
• Maintain a neat work area and ensure cleanliness after each job
• Keep the company vehicle clean on both the inside and the outside

WHAT TO DO NEXT:
If you feel this is a match, apply now and wait for a call. If selected, you will have a live interview and receive $100 for your time. If our current technicians want you on the team, you could become the next best thing to ever happen to our business.
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.