Lead Installation Technician

Onehourpittsburghpa; Baltimore (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as a Lead Installation Technician, where your expertise in HVAC installation will shine. This role offers the opportunity to lead a team, ensuring top-notch service and customer satisfaction in the residential HVAC sector. With a focus on quality and professionalism, you'll be part of an environment that values dedication and hard work. Enjoy a competitive salary, training, and benefits like health insurance and a 401(k). If you're ready to elevate your career and work with the best in the industry, this is the perfect opportunity for you.

Benefits

401(k)

Dental insurance

Health insurance

Training & development

Paid training

Great Bonus opportunities

Qualifications

• Minimum 3 years HVAC experience required.
• Ability to provide outstanding customer service.

Responsibilities

• Install residential HVAC systems and oversee assistant technicians.
• Diagnose HVAC system problems and recommend solutions.

Skills

HVAC installation

Customer service

Problem-solving

Time management

Education

High school diploma or equivalent

Tools

iPad

iPhone

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Training & development

*READ THIS FIRST *
Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview.

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:
THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry and become the BEST. Professionals who understand that goals are good, real gains are better, and are able to harness all this motivation into the best customer service on the east coast.

We are looking for dedicated individuals who take care of business and lead the team. You’ve had a job. You’ve had a grind. Come find a refining battleground where you can defeat the worst versions of yourself to become better.

We don’t have time for excuses. We need doers; sayers need not apply!

DAY IN THE LIFE
You can expect an average day to include:

• Waking early because success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money-making opportunity.
• Arriving at the shop early to prepare for your team's success.
• Meeting with the Installation Manager to showcase the quality work you and your team completed the day before and understanding the scope of work for today's install.
• Arriving on time at the customer home in your freshly washed installation truck and providing outstanding service that results in an incredible review.
• Getting real-time coaching/support for whatever you need because you said you were coachable.
• Having parts/material delivered to you because we need your head in the game, not on the road.
• Collecting payment from the customer because if the company doesn’t get paid, neither do you.
• Heading to the warehouse with the team to get ready for the next day’s install.

WHAT WE DO:
All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right.
And if you made it this far and missed the “residential” part of residential HVAC service, save yourself the rest of the read. If you don’t like people, you won’t like it here.
Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

JOB DUTIES

• Learn and implement One Hour service system, procedures, and ethical practices.
• Accurately diagnose problems of clients' HVAC systems.
• Effectively recommend service and repair options in order to convert opportunities into sold work.
• Perform service, maintenance, and repairs while maintaining a less than 1% callback ratio.
• Optimize profitability through effective time management and inventory control.
• Maintain a neat work area and inspect that area for cleanliness after the completion of each job.
• Maintain the company vehicle, ensuring that it is always clean on both the inside and the outside.

WHAT TO DO NEXT:
Words can only do so much to express something you have to feel. So, apply now and wait for a phone call. If we have a feeling it’s a match, you will have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you will become the next best thing to ever happen to our business.

Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.