Lead Installation Technician

One Hour Heating & Air Conditioning; Columbia (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Installation Technician to join their dynamic team. In this full-time role, you'll be responsible for the complete installation of residential HVAC systems, ensuring high-quality service and customer satisfaction. You'll work closely with a supportive team, receive paid training, and enjoy great bonus opportunities. This is an exciting chance to elevate your career in a fast-paced environment that values excellence and teamwork. If you have a passion for HVAC and a commitment to delivering exceptional service, this opportunity is perfect for you.

Benefits

$100 just for interviewing

Paid training

Health insurance (PPO)

Great Bonus opportunities

Support team that cares

No slow session layoffs

Qualifications

• Minimum 3 years of HVAC and installation experience required.
• Must be able to provide excellent customer service and problem-solving.

Responsibilities

• Responsible for the installation and maintenance of residential HVAC equipment.
• Oversee Assistant Installation Technicians and ensure customer satisfaction.

Skills

HVAC Installation

Customer Service

Problem Diagnosis

Time Management

Education

High School Diploma or equivalent

HVAC Certification

Tools

iPad

iPhone

Job description

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:

THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry and become the BEST. Professionals who understand goals are good, real gains are better, and are able to harness all this motivation into the best customer service on the east coast.

We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,’ holding the rally flag in the other hand and leading the team. You’ve had a job. You’ve had a grind. Come find a refining battleground where you defeat the worst versions of yourself to become better.

We don’t have time for excuses. We don’t have time for good enough. We need doers; sayers need not apply!

DAY IN THE LIFE

• Waking early because success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money-making opportunity.
• Arriving at the shop early to prepare for your team's success.
• Meeting with the Installation Manager to show off the quality work you and your team completed the day before and understanding the scope of work for today's install.
• Arriving on time at the customer home in your freshly washed installation truck and delivering 6-star service that results in an incredible review.
• Getting real-time coaching/support for whatever you need because you said you were coachable.
• Having parts/material delivered to you because we need your head in the game, not on the road.
• Collecting payment from the customer because if the company doesn’t get paid, neither do you.
• Heading to the warehouse with the team to get ready for the next day’s install.

WHAT WE DO:

All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right. And if you made it this far and missed the “residential” part of residential HVAC service, save yourself the rest of the read. If you don’t like people, you won’t like it here. Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

JOB DUTIES

• Learns and implements One Hour service system, procedures, and ethical practices
• Accurately diagnoses problems of clients' HVAC systems
• Effectively recommends service and repair options in order to convert opportunities into sold work
• Properly performs service, maintenance, and repairs while maintaining a less than 1% callback ratio.
• Ability to optimize profitability through effective time management and inventory control
• Always maintains a neat work area and inspects that area for cleanliness after completion of each job
• Maintains company vehicle, ensuring that it is always clean on both the inside and the outside

WHAT TO DO NEXT:

Words can only do so much to express something you have to feel. So, apply now and wait for a phone call. If we have a feeling it’s a match, you will have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you become the next best thing to ever happen to our business.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.