Lead Installation Technician

One Hour Heating & Air Conditioning; Annapolis (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Installation Technician to ensure the successful installation of residential HVAC systems. In this dynamic role, you will oversee the work of assistants, engage with customers to ensure satisfaction, and maintain high standards of service. If you have a passion for HVAC and a commitment to excellence, this is the opportunity for you. Join a supportive team that values your contributions and offers exciting growth potential. Enjoy a rewarding career with competitive pay and great benefits while making a real difference in customers' lives.

Benefits

401(k)

Dental insurance

Health insurance

Profit sharing

Paid training

Great Bonus opportunities

Qualifications

• Minimum of 3 years HVAC and installation experience required.
• Detail-oriented individuals who support their team and are committed to growth.

Responsibilities

• Accurately diagnose HVAC system problems and recommend service options.
• Perform service, maintenance, and repairs with a callback ratio under 1%.

Skills

HVAC Installation

Customer Service

Problem Diagnosis

Time Management

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Profit sharing
• Training & development

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:
THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry and become the BEST. Professionals who understand that goals are good, real gains are better, and are able to harness all this motivation into the best customer service on the east coast.

We are looking for detail-oriented individuals who take care of business, support their team, and are committed to personal and professional growth. We need doers; sayers need not apply!

DAY IN THE LIFE:
You can expect an average day to include:

• Waking early as success waits for no sleeper
• Preparing for your day with professionalism
• Arriving at the shop early to prepare for your team's success
• Meeting with the Installation Manager to review previous work and today's scope
• Arriving on time at the customer home to deliver exceptional service
• Receiving real-time coaching/support
• Having parts/material delivered to you
• Collecting payment from the customer
• Preparing for the next day’s install

WHAT WE DO:
All residential HVAC services, including gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Customer service is about caring enough to present options for their home and family, giving them the power of choice.

JOB DUTIES:

• Learn and implement the One Hour service system, procedures, and ethical practices
• Accurately diagnose problems of clients' HVAC systems
• Effectively recommend service and repair options
• Perform service, maintenance, and repairs while maintaining a less than 1% callback ratio
• Optimize profitability through effective time management and inventory control
• Maintain a neat work area and inspect it for cleanliness after each job
• Maintain company vehicle, ensuring it is clean inside and out

WHAT TO DO NEXT:
Apply now and wait for a phone call. If we feel it's a match, you will have a live interview and receive $100 for it. After that, you may have a ride-along opportunity. If our current technicians want you on the team, you could become the next best thing to happen to our business.
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
JOB SUMMARY:
The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of the Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.