Lead Host: Guest Experience & Reservations

Monarch-Club; Detroit (MI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and incentives

Comprehensive employee benefits

Career growth opportunities

Supportive team culture

Job summary

Azul Hospitality Group in Detroit is seeking a Lead Host to welcome guests with warmth and professionalism, oversee the greeting and seating experience, and support the host team in a fast-paced restaurant setting. You will manage reservations, coordinate with other hosts and the wait staff, assist with VIP reservations, and help maintain a flawless guest flow while upholding Azul’s high service standards.

This role requires excellent communication, a strong customer service mindset, and the

Qualifications

• High school or equivalent education required.
• Food service experience preferred.
• Safe Server Alcohol & Food Handlers certification Required.
• Must be able to speak, read, write, and understand the primary language used in the workplace.

Responsibilities

• Great and welcome all hotel guests and customers.
• Manage reservations.
• Coordinate with other hosts and train new hosts.

Skills

Communication skills

Customer relations

Attention to detail

Organizational skills

Basic computer skills

Conflict resolution

Team leadership

Education

High school diploma or equivalent

Tools

Windows OS

MS Office

PMS

POS

Job description

Azul Hospitality Group in Detroit is seeking a Lead Host to welcome guests with warmth and professionalism, oversee the greeting and seating experience, and support the host team in a fast-paced restaurant setting. You will manage reservations, coordinate with other hosts and the wait staff, assist with VIP reservations, and help maintain a flawless guest flow while upholding Azul’s high service standards.

This role requires excellent communication, a strong customer service mindset, and the