Guest Experience Host

Azul Hospitality Group; Detroit (MI); Hybrid; USD 16,531,000 - 22,042,000; Full time

Job summary

Azul Hospitality Group seeks a Host/Greeter for AC Detroit at the Bonstelle in Detroit, MI. You will welcome guests at the restaurant entrance, escort them to tables, and present menus.

You will coordinate with wait staff to ensure a great guest experience and help maintain a clean, welcoming dining area. Prior food service or customer service experience is preferred; basic computer skills are required.

Qualifications

• Welcomes guests with a friendly, professional manner.
• Clearly communicates menu options and specials to guests.
• Coordinates with wait staff to ensure timely guest service.
• Maintains clean, organized dining areas and greeting desk.
• Basic computer literacy required; ability to use PMS/POS systems.

Responsibilities

• Greet guests at restaurant entrance and direct them to tables.
• Escort guests to seating and present menus.
• Communicate guest needs to servers and kitchen staff.
• Assist with maintaining beverage stations and condiments.

Skills

Customer service

Communication

Teamwork

Neat grooming

Education

High school diploma or equivalent

Tools

Windows OS

MS Office

PMS

POS

Job description

Azul Hospitality Group seeks a Host/Greeter for AC Detroit at the Bonstelle in Detroit, MI. You will welcome guests at the restaurant entrance, escort them to tables, and present menus.

You will coordinate with wait staff to ensure a great guest experience and help maintain a clean, welcoming dining area. Prior food service or customer service experience is preferred; basic computer skills are required.