Lead Host - Guest Experience & Events Coordinator

785 Beer Company; Topeka (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Job summary

785 Beer Company is seeking a Lead Host who sets the tone for guests as they arrive. This hands-on role leads the host stand, manages reservations and walk-ins, and guides guests to the taproom, private events, and pickleball courts.

Reporting to the manager on duty, you’ll train new hosts, keep the entryway tidy, coordinate with servers and kitchen, and ensure guests feel welcome throughout their visit.

Qualifications

• Prior restaurant host or guest service experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to stay calm and welcoming during busy shifts.
• Availability for evenings, weekends, and events.

Responsibilities

• Greet guests promptly and warmly, and guide them to the right space.
• Manage reservations, waitlist, and seating while balancing server needs.
• Communicate accurate wait times and updates when plans change.
• Coordinate with the manager before seating during kitchen/service delays.
• Train new hosts and maintain a clean, welcoming host stand.
• Direct guests for private events and pickleball check-ins.
• Handle guest concerns and involve a manager when needed.
• Complete opening, closing, and shift handoff duties.

Skills

Guest service

Communication

Organizational skills

Problem-solving

Leadership

Job description

785 Beer Company is seeking a Lead Host who sets the tone for guests as they arrive. This hands-on role leads the host stand, manages reservations and walk-ins, and guides guests to the taproom, private events, and pickleball courts.

Reporting to the manager on duty, you’ll train new hosts, keep the entryway tidy, coordinate with servers and kitchen, and ensure guests feel welcome throughout their visit.