Guest Experience Host – Seating & Reservations

Xfinity Live!; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A vibrant entertainment venue in Kansas City seeks a Host to ensure a positive guest experience. Responsibilities include answering phones, coordinating seating, and welcoming guests. Ideal candidates will have at least one year of customer service experience and strong communication skills. The role requires attention to detail and may involve lifting items up to 50 pounds. Applicants should be prepared to work nights, weekends, and holidays in a fast-paced environment.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must be able to read and understand seating charts.
• Basic mathematical skills are used frequently.

Responsibilities

• Answer phones and take messages/reservations.
• Welcoming guests and ensuring their satisfaction.
• Coordinate seating arrangements for efficient service.

Skills

Customer service experience

Fluent in English

Communication skills

Attention to detail

Job description

A vibrant entertainment venue in Kansas City seeks a Host to ensure a positive guest experience. Responsibilities include answering phones, coordinating seating, and welcoming guests. Ideal candidates will have at least one year of customer service experience and strong communication skills. The role requires attention to detail and may involve lifting items up to 50 pounds. Applicants should be prepared to work nights, weekends, and holidays in a fast-paced environment.