Host - Shark Bar

Xfinity Live!; Kansas City (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

A popular entertainment venue in Kansas City is seeking a Host to manage guest interactions and reservations. The ideal candidate will have at least one year of experience in customer service and the ability to communicate effectively in English. Responsibilities include greeting guests, coordinating seating, and ensuring a satisfactory experience. The position requires standing for long periods and may involve lifting items up to 50 pounds. Join a vibrant team atmosphere with opportunities to engage guests!

Qualifications

• At least one year of experience with customer service and/or hosting.
• Ability to interact effectively with guests and staff.
• Must be able to handle food and utensils, and operate phones.

Responsibilities

• Answer phones and take messages/reservations.
• Greet guests and ensure satisfaction.
• Coordinate seating and occasionally bus tables.

Skills

Customer service

Fluent English

Communication skills

Attention to detail

Job description

Shark Bar Kansas City
1340 Grand Blvd
Kansas City, MO 64106, USA

Retro Surf... Retro Dance... Retro Cool...The home of the endless summer brings you the endless party. From frosty cool rum runners and piña coladas to Shark Bar's signature beach pail punch, pick your libation to unwind and hit the beach. The beach heats up with the greatest retro dance music this side of the North Shore. Kick back on the deck and hit the surf; it's the perfect party.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.