Lead Hospital Café & Retail Team

Hhs, Llc; Richmond (VA); Vor Ort; USD 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Employee Assistance Program

Career development and ongoing培训

Zusammenfassung

Hhs, Llc is hiring a Retail Manager to lead the cafe at Bon Secours St Marys Hospital of Richmond in Richmond, VA. You will oversee day-to-day operations, drive revenue, and ensure superior customer service in a fast-paced hospital dining environment.

The role requires 5+ years in retail food and 3+ years in management, with a focus on team leadership, staff development, and cost control. A bachelor’s degree is preferred; relocation is possible for promotion opportunities.

Qualifikationen

• Requires a minimum associate’s degree; bachelor’s degree preferred.
• 5+ years of retail food experience in quick-serve, supermarket, or fine dining.
• 3+ years of management.
• Experience with cash handling policies and procedures.
• Familiarity with POS/register systems.
• Knowledge of hospital food service operations.

Aufgaben

• Manage the cafe retail area to provide excellent customer service and support revenue growth.
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect.
• Develop and monitor evaluation processes for customer satisfaction.
• Demonstrate ability to maintain/improve customer satisfaction through communication, integrity, and performance.
• Lead retail team member recruiting, training, development, scheduling, and assignments.
• Perform daily inspections and coach team members; manage department sales and costs.

Kenntnisse

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Ausbildung

Associate degree

Bachelor’s degree preferred

Tools

POS systems

MS Office

Ordering platforms

Jobbeschreibung

Hhs, Llc is hiring a Retail Manager to lead the cafe at Bon Secours St Marys Hospital of Richmond in Richmond, VA. You will oversee day-to-day operations, drive revenue, and ensure superior customer service in a fast-paced hospital dining environment.

The role requires 5+ years in retail food and 3+ years in management, with a focus on team leadership, staff development, and cost control. A bachelor’s degree is preferred; relocation is possible for promotion opportunities.