Lead Guest Service Associate - Sales & Guest Experience (Weston)

NORTH AMERICAN WAX COMPANY LLC; Florida; On-site; USD 19,975 - 22,041; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance

Generous Bonus Incentive

Training and career advancement opportunities

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in Weston, FL is seeking a Lead Guest Service Associate to provide outstanding guest service while enhancing revenue. Responsibilities include training staff, managing front-desk operations, and promoting services.

The ideal candidate should have strong sales skills, excellent communication abilities, and be available to work evenings and weekends. The role offers 401k matching, health insurance, and generous bonuses.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership and communication abilities.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Promote services and manage front-desk operations.

Skills

Sales and guest service skills

Leadership abilities

Communication skills

Interpersonal abilities

Education

High school diploma or GED

Job description

Job Details

Location: 4525 Weston Rd, Weston, FL 33331

Salary Range: $14.50 - $16.00 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Qualifications — Knowledge and Skill Requirements

High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience will also be considered.