Lead Guest Service Associate - Sales & Guest Experience (Tamarac Midway Plaza)

NORTH AMERICAN WAX COMPANY LLC; Florida; On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance (

Generous Bonus Incentive 2x/month (P..

Job summary

European Wax Center in Tamarac, FL is seeking a Lead Guest Service Associate to deliver outstanding guest service and drive center revenue in a sales-driven environment. Roles include greeting guests, promoting services, and supporting front-desk operations.

Requirements include strong sales, leadership, and communication skills; evenings/weekends availability; previous retail or beauty-industry experience is a plus.

Qualifications

• High school diploma or GED required; or 1–2 years related experience.
• Equivalent combination of education and experience will be considered.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, products and promotions; sell passes and rebook guests to meet sales goals.
• Manage front-desk operations: check-ins, check-outs, scheduling, confirmation calls, cash handling, inventory control.
• Educate guests on our exclusive product line.
• Be a role model and lead others to reach their full potential.
• Maintain a clean, professional, organized center appearance.

Skills

Sales

Guest service

Leadership

Communication

Interpersonal

Education

High school diploma or GED

1-2 years related experience

Job description

Job Details

Job Location: 5773 N University Dr Suite 32 - Tamarac, FL 33321

Salary Range: $14.50 - $16.00 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including but not limited to check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Qualifications

Knowledge and Skill Requirements: High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.